FREQUENTLY ASKED QUESTIONS
GENERAL INFORMATION
Where is Relais de Saint-Preuil located?
We are nestled in the rolling hills of the Cognac Vineyards in Saint-Preuil, France. Our address is: 10, rue du Bois Mongin, 16130 Saint-Preuil, France.
This is our Google Maps location: https://maps.app.goo.gl/Lc62NJgXfNUm95iX6How can I contact you?
You can reach us by:
Phone: +33 (0)5 45 80 80 08Email: rf.psdr%40ruojnobWebsite: www.rdsp.frWhat are your check-in and check-out times?
Check-in: from 16:00 (4 pm) to 21:00 (9 pm)Check-out: by 11:00 (11 am)
If you require early check-in or late check-out, please contact us in advance.Do you have on-site parking ?
Yes, we offer free private parking for our guests.
Is Wi-Fi available?
Yes, complimentary high-speed Wi-Fi is available throughout the property.
Do you allow pets?
Yes, pets are welcome for a €10 fee per pet, per stay. We kindly ask you to notify us in advance.
ACCOMMODATION AND SERVICES
What types of rooms do you offer?
We offer five elegant guest rooms and four spacious apartments, all designed with refined countryside charm.
Guest Rooms (5 total):2 Deluxe Plus Rooms3 Deluxe Rooms
Apartments (4 total):1 apartment for 4 people2 apartments for 5 people each1 apartment for 6 people
In total, we can accommodate up to 30 guests at the same time.Do you offer baby beds or extra folding beds?
Yes, we provide baby beds (free of charge) and folding beds for children up to 10 years old (€25 per night). Please inform us in advance of your needs.
Please note that we do not offer extra beds for adults, nor do we have sofa beds.Do you offer breakfast?
Yes, we offer a delicious french-style breakfast, with yummy eggs!
If it is not included in your room rate, the cost is:● €18 per adult● €9 per child (up to 12 years old)
Breakfast timesWe offer breakfast from 08:00 (8 am) until 10:00 (10 am), every day.Do you offer a table d’hôtes (dinner)?
Yes, we do!
Enjoy a carefully prepared four-course meal made with fresh, local ingredients:● Amuse-bouche – A flavorful bite to start your meal● Entrée – A seasonal starter● Plat – A thoughtfully prepared main course● Dessert – A homemade sweet treat
Price:€38 per adult €18 per child (up to 12 years old)(Prices are excluding drinks)
Please book at least 24 hours in advance and inform us of any dietary requirements when making your reservation.
Please note that we do sometimes not offer table d'hôtes service, please enquire before.