Call us: +33 (0)5 45 80 80 08

EN
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Call us: +33 (0)5 45 80 80 08

EN
Book direct

LEGAL Notice AND OUR POLICIES

  • Legal notice

    1. Website PublisherCompany name: Saint-Preuil HospitalityLegal form: Société par actions simplifiée (SAS)Registered office: 10, rue du Bois Mongin, 16130 Saint-Preuil, FranceSIRET: 977 945 997 00012VAT number: FR59 977 945 997Contact:Phone: +33 (0)5 45 80 80 08Email: rf.psdr%40ruojnob
    2. Website HostingHost: HostingerAddress: Švitrigailos str. 34, Vilnius 03230, LithuaniaPhone: +370 645 03378Email: moc.regnitsoh%40sniamodWebsite: www.hostinger.com
    3. Editorial ContentThe website www.rdsp.fr provides information about Relais de Saint-Preuil, including rooms, services, and available activities. This content is for informational purposes only and may be modified at any time without notice.
    4. Hyperlinks to Third-Party WebsitesThe website may contain links to third-party websites. Relais de Saint-Preuil is not responsible for the content or proper functioning of these external sites. Users are encouraged to review the privacy policies and terms of use of any third-party websites they visit.
    5. Personal Data ProtectionIn accordance with the General Data Protection Regulation (GDPR) and French law, the personal information collected on the website is used solely to enhance the user experience and is never sold. You have the right to access, rectify, delete, and oppose the use of your personal data. To exercise these rights, please contact: .rf.psdr%40ruojnob
    6. CookiesThe website uses cookies to improve browsing experience and analyse traffic. You can disable cookies by adjusting your browser settings.
    7. Security of CommunicationsRelais de Saint-Preuil takes necessary measures to secure communications on its website but cannot guarantee that data exchanged will not be intercepted by malicious third parties.
    8. Intellectual Property RightsAll elements on this website (texts, images, logos, design) are the exclusive property of Relais de Saint-Preuil. Any reproduction, distribution, or use, even partial, without prior written authorisation is strictly prohibited.
    9. Service AvailabilityThe website is accessible 24/7, except during maintenance periods. Relais de Saint-Preuil cannot be held liable for any damages resulting from a service interruption.
    10. Consumer Mediation in Case of DisputeIn case of a dispute, after contacting customer service and failing to receive a satisfactory response within 60 days, you may contact the Tourism and Travel Mediation Service free of charge:Mediation Tourisme VoyageBP 8030375823 Paris Cedex 17Website: www.mtv.travel
    11. Telephone SolicitationIn accordance with regulations, you may register on the Bloctel telephone solicitation opt-out list at www.bloctel.gouv.fr.
    12. Applicable LawThis legal notice is governed by French law. In case of dispute, the competent court is the Tribunal of Angoulême. 
    SAS Saint-Preuil Hospitality (Relais de Saint-Preuil) reserves the right to modify these legal notices at any time.

  • Privacy policy

    Last updated: 12/02/2025
    The Relais de Saint-Preuil website (www.rdsp.fr) is committed to protecting your privacy and personal data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data.
    1. Data ControllerThe entity responsible for processing your personal data is:
    Saint-Preuil Hospitality📍 Registered Address: 10, rue du Bois Mongin, 16130 Saint-Preuil, France📧 Email: rf.psdr%40ruojnob📞 Phone: +33 (0)5 45 80 80 08
    2. Data CollectedWe collect the following types of personal data:
    Identity information: Name, surnameContact details: Email address, phone numberBooking details: Arrival/departure dates, room preferences, other preferencesPayment details: Invoicing information (we do not store bank details)Browsing data: IP address, browser type, pages visited (via cookies)Communication preferences: Newsletter subscriptions, contact form messagesProviding this data is necessary for booking management, responding to inquiries, and ensuring service quality.
    3. Purpose of Data ProcessingWe process your personal data for the following purposes:
    ✅ Managing bookings (reservations, modifications, cancellations)✅ Responding to inquiries submitted via the contact form✅ Sending newsletters and promotional offers (with your consent)✅ Improving user experience through website analysis and cookies✅ Complying with legal and regulatory obligations
    4. Legal Basis for ProcessingThe processing of your personal data is based on:
    Your consent (e.g., newsletters, marketing communications)The performance of a contract (e.g., booking management)Legal obligations (e.g., invoicing requirements)Our legitimate interest (e.g., service improvement)5. Data Retention PeriodWe retain your personal data only for the necessary duration:
    📌 Booking data: Up to 5 years after your stay (for legal and accounting purposes)📌 Contact form inquiries: 1 year📌 Marketing communications: Until you unsubscribe📌 Cookies and browsing data: Up to 13 months
    6. Data Sharing and RecipientsYour personal data may be shared with:
    🔹 Service providers (e.g., payment processors, booking platforms)🔹 Legal authorities (if required by law)🔹 Marketing and analytics providers (with your consent)
    We do not sell or rent your personal data to third parties.
    7. Data SecurityWe implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or alteration, including:
    🔒 Secure HTTPS encryption🔒 Restricted data access to authorised personnel🔒 Regular security updates
    8. Your RightsUnder the GDPR, you have the following rights:
    ✔ Right to access – Request a copy of your data✔ Right to rectification – Correct inaccurate or incomplete data✔ Right to erasure – Request data deletion (subject to legal obligations)✔ Right to restrict processing – Limit how we use your data✔ Right to data portability – Receive your data in a structured format✔ Right to object – Withdraw consent for marketing communications✔ Right to lodge a complaint – Contact the CNIL (French data protection authority) if you believe your rights are not being respected
    To exercise your rights, please contact us at .rf.psdr%40ruojnob
    9. Cookies and Tracking TechnologiesFor information about how we use cookies, please refer to our Cookie Policy.
    10. Updates to This Privacy PolicyWe may update this policy to reflect changes in regulations or our practices. Any modifications will be posted on this page with the latest update date.
    📌 By using our website, you agree to the collection and processing of your personal data in accordance with this Privacy Policy.🔗 For any questions, contact us at .rf.psdr%40ruojnob

  • Cookie Policy

    Last updated: 12/02/2025
    The Relais de Saint-Preuil website (www.rdsp.fr) uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and provide personalised content. This policy explains how we use cookies and how you can manage your preferences.
    1. What is a cookie?A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. It allows the site to recognise your device and remember certain information, such as your browsing preferences.
    2. Types of cookies we useWe use several types of cookies on our website:
    A. Strictly Necessary Cookies (mandatory)✅ Ensure the website functions properly (navigation, login, secure access).✅ Do not require consent.
    B. Performance and Analytics Cookies (with consent)✅ Measure website traffic and analyse browsing behaviour via Google Analytics or similar tools.✅ Help us improve user experience.
    C. Personalisation Cookies (with consent)✅ Remember your preferences (language, display settings, cookie preferences).
    D. Marketing and Social Media Cookies (with consent)✅ Enable personalised ads and content.✅ Used by platforms such as Facebook, Instagram, Google Ads.
    3. Cookie durationCookies have a limited lifespan:Session cookies: deleted when you close your browser.Persistent cookies: stored on your device for a maximum of 13 months (in compliance with regulations).
    4. Managing cookiesWhen you first visit our site, a cookie banner allows you to accept or decline non-essential cookies.
    At any time, you can:🔹 Modify your preferences via our cookie management banner.🔹 Delete cookies via your browser settings:
    Google Chrome: Settings > Privacy and security > Cookies and other site dataMozilla Firefox: Options > Privacy & Security > Cookies and Site DataSafari: Preferences > Privacy > Manage website dataMicrosoft Edge: Settings > Cookies and site permissions⚠️ Note: Blocking certain cookies may affect the functionality of the website.
    5. Third-party cookies and partnersWe work with third-party services that may place cookies on your device, including:Google Analytics (website analytics)Facebook Pixel (targeted advertising)Instagram, YouTube (embedded content and social media sharing buttons)These services have their own privacy and cookie policies. We recommend reviewing them.
    6. Updates to the Cookie PolicyWe may update this policy at any time to reflect legal or technological changes. Any modifications will be posted on this page with the update date.
    📌 By browsing our website, you agree to the use of cookies in accordance with this policy.🔗 For any questions, contact us at .rf.psdr%40ruojnob

Nestled in the idyllic and rolling landscape of Cognac's Grande Champagne vineyards, Relais de Saint-Preuil offers a charming sanctuary where rustic elegance meets warm hospitality, inviting guests to unwind and embrace the beauty of the French countryside.

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Relais de Saint-Preuil

 (c) All rights Reserved - 2024Legal notice and our policies

Nestled in the idyllic and rolling landscape of Cognac's Grande Champagne vineyards, Relais de Saint-Preuil offers a charming sanctuary where rustic elegance meets warm hospitality, inviting guests to unwind and embrace the beauty of the French countryside.

FAQ's

FOLLOW US

Book direct